Customer service - Customer Service Representative GEICO Employee Review

1.0
15 Jun 2017
Recommend
CEO approval
Business outlook

Pros

some of the people there

Cons

lack of management, lack or leadership, callcenter, high stressful environment, angry customers, micromanaging, low wages for educated people who have degrees, favoritism, not family friendly, a low cost provider across the board. employees must bring their own office supplier. 400 plus employees share one printer and a copier. you have to walk 5 minutes to get to a printer. every 10 employees share one can of trash. Old computers, no parking space and will get ticketed or towed if you park in an authorized area. Supervisors are young minded with no respect to employees. very few of them take their job serious while the rest is busy doing nothing. They force you to work holidays. they don't believe in employee moral. Geico is so cheap they gave us a microwavable meal for Christmas and called it a party. DO NOT WASTE YOUR TIME WITH THIS COMPANY IF YOU HAVE AN EDUCATION, you will not go anwywhere with them with your education.

Explore other reviews about GEICO

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The pay was and great training

Cons

The lack of shifts they have available

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

See reviews by: Helpful|Rating|Date|All