Overworked, underpaid - AD Adjuster GEICO Employee Review

3.0
22 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Company car, freedom (only if you're in the field), great benefits, make your own schedule, travel, overtime opportunities, nice profit sharing.

Cons

Where do I start...I've been with the company many years and have seen things steadily decline. Workload has increased, micro management is out of control, unrealistic goals keep you chasing the carot for minimal raises of any. When I started years back GEICO actually cared for their employees now they just chew you up and spit you out. Turn over is high but the company doesn't care. Ever since the evolution of ARX's you become nothing more than a body shop manager yet get paid less that a body shop writer. You are tied down at the shop from 8-4:30 and expected to see 8-10 cars everyday. Some adjusters even have their company cars taken away from them. Phone calls are now monitored and graded. GEICO allows customers to determine our raises through surveys and we are punished just for doing our job. Management is out of touch with the adjuster on the street. Everything is driven by numbers and matrixes which is a joke.

Explore other reviews about GEICO

5.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

GEICO is one of the largest employers in my smaller town, so I've heard all the good, the bad, and the ugly. What a pleasant surprise it's been working here! There is so much intentional change to create a great employee experience and get the right team leaders in place. Highly recommend not putting too much weight into older negative comments if you're thinking about applying. I've been very happy with my salary, the benefits/time off, culture, and leadership (both locally and senior leaders). I feel like there's a lot of room to continue to grow my career here and I see the same opportunities for others.

Cons

Really nothing major that I can think of!

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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