12 years as an Auto Damage adjuster, - Auto Damage Adjuster GEICO Employee Review

1.0
28 May 2018
Recommend
CEO approval
Business outlook

Pros

Benefits and Pay. Experience and some training.

Cons

For over 12 years I worked every aspect offered to the Auto Damage Adjuster with GEICO. Micromanagement was probably the greatest challenge as every part of our job was meticulously scrutinized. The job was stressful anyway but when the metrics are the reason you are financially successful or not and the metrics are impossible to consistently achieve, it becomes a nightmare with no end. Since 2013 the local branch had just 2 or 3 original employees from a staff of 45. Upper management and HR turned a blind eye to the concerns and worries of the average adjuster resulting in the exodus also. With no real way to voice concerns, and GEICO’s policy of not allowing us to “gauge” or “grade” the manager, many felt that the problem of his challenging management would never end (it still hasn’t). Many new hires last less than 1-2 years, just long enough to be trained and get a better job elsewhere, making more money. GEICO pays less than many other companies and will train it’s people so if you need training perhaps this is the groundwork you need. Do your tour of duty and then leave for a better company that will treat you better. The problem of Very Poor management seems to be nationwide as I heard similar issues with adjusters all over the country. So, be aware, eventually you will be treated very poorly and the stress rarely, if ever, lets up. The stress will eventually burn you out. This job is not worth the salary they may offer.

Explore other reviews about GEICO

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

helpful team members and leadership beautiful facility with lunch room and gym very clean and organized systems

Cons

hours I was originally offered as a new rep were not the best

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

GEICO stands out for its world-class training and onboarding, which gives employees a strong foundation from day one. The training programs are structured, practical, and continuously improved based on feedback, helping new hires ramp quickly and confidently. The company also offers exceptional growth and development opportunities. There are clear paths for advancement across all operational areas (Claims, Service, Sales, etc.), supported by coaching, mentorship, and leadership development programs. Employees have access to tuition assistance, certifications, and professional development resources, making it easier to build a long-term career. GEICO provides strong stability as an established industry leader, with competitive compensation and benefits. The performance-driven culture rewards results and creates opportunities for high performers to advance quickly. Another highlight is the focus on internal mobility and skill-building. Associates are encouraged to expand their capabilities, take on new challenges, and grow into leadership roles through hands-on experience and real-time coaching.

Cons

The environment is performance-driven and fast-paced, which can feel demanding at times, especially during periods of high volume or organizational change. Expectations are high, and success requires strong time management and adaptability. Hybrid/in-office expectations may vary by role and business need, which can be an adjustment depending on personal preferences.

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