Fantastic pay/benefits with a growing company offering many advancement opportunities. - Auto Damage Adjuster GEICO Employee Review

5.0
3 Aug 2014
Recommend
CEO approval
Business outlook

Pros

As an Auto Damage Adjuster with GEICO, I've discovered the following pros: - First and foremost, working as an Auto Damage Adjuster is the BEST entry-level job at GEICO by far. Most of the bad reviews I see on this site for this company are related to the call center cubicle jobs that can be inherently mundane and can have a high turn over rate. - Best-in-industry training set me up to hit the road running. I felt very comfortable coming out of training in an industry I've never worked in before. Body shops have also told me GEICO adjusters are noticeably more knowledgable coming out of training than other insurance company's adjusters. - Great pay and raises. Pay during training was good and the added overtime offered (which only better prepared me for the real job) made the total pay during training to be fantastic. The company rewards adjusters who do their job as expected. Within the first 12 months after training, the annual salary increased by almost $10k. - Benefits for myself and my family have been great. Medical/Dental/Vision coverage is offered. When my wife gave birth to our child, we only paid around $300 out of pocket for the hospital stay and everything else involved in the birth (ie charges for drugs and lab stuff). - It is not a desk job. It is refreshing not being stuck in a cubicle all day. I do have a work laptop I have to sit down with and write up estimates, respond to emails and work on other admin tasks, but much of the job is out and about in the body shops, face-to-face with customers, inspecting vehicles at tow yards or driving from place to place. - Work is not boring. The work day/week flies by and no two days are exactly the same. - A lot of room for growth within the company. GEICO is a large company and is still growing rapidly. This means a lot of opportunities to grow and promote within the company and there are always openings, in many different areas, all over the country.

Cons

- Auto Damage Adjuster training is rigorous. 12 weeks of training, with 4 weeks in Washington DC, was definitely a sacrifice for me and my family. GEICO paid for travel, hotel and food for me, but it was tough being gone for so long. My family could have gone with me (GEICO of course wouldn't cover their expenses, but they could have stayed in the same room as me), but that wasn't a viable option for us. During training there are tests pretty much everyday and high GPAs are required to maintain your spot in training, otherwise you're fired. This made for stressful days, but looking back on it, it is all doable and wasn't THAT bad. - Some days can be almost overwhelmingly busy. When reported claims are higher than normal (ie after a hail storm), we can have days or weeks that are extremely busy and have a high workload.

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Pros

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Cons

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2.0
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Pros

Organized in the hiring and training process

Cons

They cared more about output and getting results than the understanding of all the knowledge they cram into us. In addition, we were in training/orientation with mostly supervisor candidates. Meaning, first, there were so many people that did things in vastly different ways which created confusion on expectations and overall objectives of the job. Secondly, it meant that those candidates were finding their footing and being evaluated just as harshly (if not more) than new hires, creating pressure that boiled over to almost every individual on a team.

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