A Toxic Work Environment with High Turnover! - Insurance Claims Specialist GEICO Employee Review

1.0
26 Aug 2024
Recommend
CEO approval
Business outlook

Pros

The pay is decent but they just let go of majority of the building to hire in employees to do the same thing for less pay so I don't know if this a pro anymore

Cons

My experience at Geico was overwhelmingly negative due to the toxic work environment. From management to call agents, the atmosphere was filled with a palpable sense of unhappiness. The turnover rate is alarmingly high, and it’s easy to see why. Management is overly critical, and the office culture resembles a “crabs in a bucket” mentality, where everyone is constantly pulling each other down. The expectations placed on employees are unreasonable and change so frequently that it becomes nearly impossible to keep up. It’s as if the requirements are shifting every other week, making it difficult to achieve the goals set out. This lack of stability creates a stressful and frustrating work environment. On top of that, the office drama is out of control. In the past year alone, there have been multiple physical altercations, and the atmosphere feels more like high school than a professional workplace. Gossip and petty behavior are rampant, leading to a toxic culture that is completely unprofessional. Overall, I would not recommend working at Geico. If you’re looking for a positive, supportive work environment, you might want to look elsewhere.

Explore other reviews about GEICO

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance and pay

Cons

Long hours sometimes depending on demand

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Organized in the hiring and training process

Cons

They cared more about output and getting results than the understanding of all the knowledge they cram into us. In addition, we were in training/orientation with mostly supervisor candidates. Meaning, first, there were so many people that did things in vastly different ways which created confusion on expectations and overall objectives of the job. Secondly, it meant that those candidates were finding their footing and being evaluated just as harshly (if not more) than new hires, creating pressure that boiled over to almost every individual on a team.

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