Excellent benefits, but Garmin lacks vision when trying to understand what end users want. - Product Support Supervisor Garmin Employee Review

2.0
17 Aug 2011
Recommend
CEO approval
Business outlook

Pros

• Employee benefits • Fiscally responsible • Friendly people • Extremely easy work environment (no pressure)

Cons

• Little to no leadership in Product Support • HR runs too many departments in the company • Limited to no Career Path (or employee development) • IT Dept - Tickets are left open for 6 months or longer • Poor customer service for Canadian & Australian customers • Engineering refuses to listen to the end users or look at market trends – lacking innovation • Unprofessional employees are promoted into the management positions • Employees are hired without the proper phone or computer skills • Focuses on symptoms instead of the cause

Explore other reviews about Garmin

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Culture, benefits, pay, and onsite gym.

Cons

Time off is not up to industry standard.

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Stable Corporate. Impactful product launches.

Cons

Stable corporate. Lacking design leadership higher up in company.

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