Great company, dead end job - Senior Product Support Specialist II Garmin Employee Review

3.0
6 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Garmin is an ethical company that care about providing good products and services to customers. They have good health benefits, so if you or a family member are sick or need maternity leave, they are a great place for that.

Cons

Promises or advancement opportunities were false, you have to work their 9 plus years before openings for advancement are options. Compensation is bellow market and raises are minimal or less than inflation so the longer you work their the more responsibilities they will give you with very little compensation. Product Support is left out of most decisions and are treated like second class workers. Marketing and Engineering don't associate with Product Support or ask their opinions. Marketing may do something that doesn't make sense and then leave it to Product Support to mop up the mess.

Explore other reviews about Garmin

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance Good people

Cons

Lower salary compared to market

3.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and work life balance. It's a good culture and I've never worked at a place where your immediate peers are this helpful and pleasant to work with, even across teams and offices. If you want to just come in and do just what is required for your job and go home with the knowledge you have a stable job, this is the perfect place to work. I'd only recommend working here if you just want a job, but don't care about a career.

Cons

There is poor career advancement, especially if you aren't male. Leadership does not care about leading people. The RTO has made working here less appealing. The excuse that you can't collaborate unless you are in the same building makes no sense when you work with people in 6 different countries. It is about control and appearances, all due to incredibly poor senior leadership strategies. The pay is also low and so is the quality of the software you work on. Leadership likes to talk quality, but they like fast and cheap. They will not support you in actual software quality nor implement changes to improve it. The same issues happen over and over without improvement.

10
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