Genesys manager - Anonymous employee Genesys Employee Review

1.0
3 Jun 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Get to work from home

Cons

Not many stock options granted

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Genesys Response
10y
Hi, Thanks for posting. I notice you say you recommend the company and have a positive outlook, yet only gave a one star rating! Please feel free to reach out to me directly to talk about what concerns you may have about your experience here. ...Best, Tracy Cote', Chief People Officer

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5.0
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Recommend
CEO approval
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Pros

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Cons

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4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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