It's much different than when I started. - Anonymous employee Genesys Employee Review

3.0
6 Dec 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

When I first started the culture was awesome. We had plenty of outings, parties, and other team building activities. There were create opportunities to grow and advance in your career, really felt like a place that I was going to stay.

Cons

As we got closer to the Merger, I feel like the culture changed a bit. Lost quite a few good people and just doesn't feel the same anymore.

Explore other reviews about Genesys

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

See reviews by: Helpful|Rating|Date|All