Great place to work - Senior Software Developer Genesys Employee Review

5.0
10 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Nice environment and great people to work with. The company really cares about the customer satisfaction and employee satisfaction. We have flexible hours and great benefits.

Cons

There are so much products that it is hard to have an overall understanding of them all. Some products have few documentation and there are no much training.

Explore other reviews about Genesys

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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