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      Genesys

      Engaged employer

      Genesys reviews

      Sales - Sales Genesys Employee Review

      1.0
      15 Mar 2017
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      individual contributors are nice people

      Cons

      management is weak. They are taking on more than they can with recent acquisition. Solution is limited. selling is a long sales cycle. Rate of commission before making a large number is low compared to other software companies.

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      5.0
      8 Jun 2026
      Senior ta partner
      Recommend
      CEO approval
      Business outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      26 Jun 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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