A dynamic and growing company - Anonymous employee Genesys Employee Review

4.0
25 Nov 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Industry leading products and technology. Great people and culture. Flexible working conditions.

Cons

None to comment on at the moment. I'm really enjoying my time at Genesys.

Explore other reviews about Genesys

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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