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      Genesys

      Engaged employer

      Genesys reviews

      Great company, struggling to stay true to its values right now - Senior Director - Marketing Genesys Employee Review

      3.0
      2 Nov 2022
      Senior director - marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Healthy culture of people working together and genuinely helping each other to succeed and stay focused. Because of this, I would still recommend this company to a friend.

      Cons

      They just went through a pretty hefty RIF and didn't consider the productivity and value of the employees they cut. They cut performers and non-performers. Having competing products contributed to the downfall.

      Explore other reviews about Genesys

      5.0
      8 Jun 2026
      Senior ta partner
      Recommend
      CEO approval
      Business outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      26 Jun 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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