Watch out for layoffs - Senior Manager, IT Genesys Employee Review

1.0
2 Dec 2022
Recommend
CEO approval
Business outlook

Pros

The people are great, including my direct manager.

Cons

No clear strategy or vision from senior leadership. They make decisions without proper people in the room. Layoffs due to 'restructuring' and 'ending product'. Check out the newly posted jobs in Chennai-- those job postings were for positions in the US that were just eliminated.

Explore other reviews about Genesys

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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