Great culture and best in class! - Technical Account Manager (TAM) Genesys Employee Review

5.0
9 Jan 2024
Recommend
CEO approval
Business outlook

Pros

People first culture, open time off, and cutting edge solutions.

Cons

Large companies share many of the same challenges with communication and cross functional teamwork.

Explore other reviews about Genesys

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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