26 Jul 2023
GoCardless Response
2yWe appreciate you taking the time to provide your feedback on your experience at GC. We take all feedback seriously, as it helps us identify areas for improvement and work towards creating a better working environment for GeeCees and future joiners.
We are glad to hear that you find our compensation, stock options and commitment to work-life balance to be positive aspects of your experience. We believe in providing competitive compensation and benefits to attract and retain top talent, while also fostering a healthy work-life balance.
Regarding the points you raised about our technology stack, we understand that working with older technologies can be frustrating for individuals with experience in more modern tech stacks. We continuously evaluate our stack and consider opportunities for improvement.
We understand the importance of leadership guidance and mentorship, and we strive to provide ongoing support and development opportunities for our teams. Your feedback helps us identify areas where we can improve the support and guidance we offer.
Concerning profitability and vision, we acknowledge the importance of these factors for the long-term success of GoCardless. Our goal is to build a sustainable business for the long-term, which means we are constantly looking for ways to improve our business operations. In light of the current economic environment, we have decided to focus our efforts on the core areas of our business and reducing costs, and putting ourselves on a faster path to profitability. This will make us one of very few technology companies that is generating hundreds of millions of dollars in revenue, growing fast, and being profitable.
We appreciate your advice to the management team. We strive to take proactive actions to support our profitability and address any issues raised. Your feedback helps us understand the areas where we need to focus our efforts for improvement.
We appreciate your time with our company and your contributions to our team. If you have any further suggestions or thoughts, please don't hesitate to reach out to our Chief People Officer at acairns@gocardless.com