Pros
Instead of pros and cons let's take it as present and past- Groupon was too good when I joined there during 2014. Work place, Work culture, Less pressure. Only email process communication to customers. Good salary. Best incentives around the market.During past too it had some disadvantages as night shifts and weekend work. Politics in high level management was there in Groupon always. Fit for nothing people works as QA's.
Cons
Now it is definitely not anymore a good company. Literally a BPO with a cost cutting factor as their main motive and such the blood of employees.Change of high level management. Firing out employees who work hard and intake new employees from sutherland with lesser salary is their new technique from August 2016. From November 2015 company became worst after chat process became their majority motive. To earn and to give is the best company's practices. But Groupon's is To earn and To save from employee's too. High work pressure now but salary is same.