21 Oct 2025
H&R Block Response
8moThank you for your review and for highlighting the positive team and client interactions. We appreciate your feedback on pay and scheduling and remain committed to improving the associate experience.
Explore other reviews about H&R Block
5.0
12 Feb 2026
Former employee, more than 3 years
San Mateo, CA
Recommend
CEO approval
Business outlook
Pros
People are friendly Shifts are flexible
Cons
Not too many appointments so sometimes are not busy. Need to sit in the office idling.
3.0
23 Jun 2026
Current employee, more than 3 years
Bradenton, FL
Recommend
CEO approval
Business outlook
Pros
Flexible availability. Path for promotion is obvious and quantified.
Cons
Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.