District Manager - Anonymous employee H&R Block Employee Review

2.0
5 Jul 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fantastic Tax Pros with a lot of experience and tenure. Great tax training available to Tax Pros. The people in the field are the most knowledgable in the industry.

Cons

Senior management does not want to hear suggestions from the people who are working directly working with the clients. They continue to decrease pay, support and resources for the field while they take large bonuses. Even though this is a seasonal industry there is more than 50 or 60 hours of work to do year round.

Explore other reviews about H&R Block

5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers and enjoy helping clients

Cons

Long hours, especially at the end of tax season

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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