Coming to H&R Block, I felt welcomed and could rely on anybody for anything. Now I am the same towards the new tax pros. - Anonymous employee H&R Block Employee Review

5.0
21 Mar 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get tons of training and knowledge on new tax laws to make your job as a tax pro easier. You decide your own schedule (hours, days) to work. You are given off days when needed if you can find someone to work on your scheduled days. The salary as a first year tax professional is at $10.00, not bad at all. You always have a chance to move up in certification which allows your commission to increase. The dress code is not strict. Dress code is common sense; wear professional office apparel. Management listens to your concerns and works with you to satisfy you the best they can. You will ALWAYS have contact with some sort of management. Easy to reach.

Cons

You are expected to know everything from the courses you completed, but that also depends on the employee's part. If the employee is willing to study hard, he will know the material. Hourly wage takes from your bonus, so if you don't have clients and sitting on the clock, you are losing money from your bonus. You are expected to sell other services with the tax preparation (second looks, peace of minds) and if you don't, management gets upset. But it's good selling these because it adds to your commission/bonus. When contacting the IRS, you have to wait the same wait time as everyone else and they aren't willing to talk to you. You have to speak through your client. There are a certain amount of hours you must complete (summer/fall courses) before you are able to be rehire-able for the next tax year.

Explore other reviews about H&R Block

5.0
22 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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