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      H&R Block

      Engaged employer

      H&R Block reviews

      Director - Director H&R Block Employee Review

      5.0
      3 Jul 2018
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Outstanding people, always ready to help and sincerely interested in your success. New CEO (Jeff Jones) is a visionary, and leading the company in a very positive direction, and the company has a mission to help people and the community. Office is beautiful, and the location is also tough to beat, right in the middle of Power & Light with streetcar access to all the hot spots. Free garage parking for all employees, and it can be used on evenings and weekends when parking may be needed for events/entertainment downtown.

      Cons

      Company has had some executive leadership changes, and still in the process of moving toward the new vision, but everyone seems very energized and the ship is moving in the right direction.

      Explore other reviews about H&R Block

      5.0
      28 Mar 2026
      Associate team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Great coworkers and enjoy helping clients

      Cons

      Long hours, especially at the end of tax season

      3.0
      23 Jun 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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