Working at H&R Block - Tax Professional H&R Block Employee Review

5.0
9 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Friendly work environment, not everyone knows the answers at first so it's okay to ask other Tax Professionals at your job

Cons

Training is extremly boring with no real teacher to teach you, you teach yourself tax theories and familiarize yourself with tax laws.

Explore other reviews about H&R Block

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, career growth, compensation, and coworkers

Cons

Benefits, workload, and health care plan

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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