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      H&R Block

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      H&R Block reviews

      No Direction With All These Changes - CSP & Receptionist H&R Block Employee Review

      1.0
      31 Jan 2024
      Csp & receptionist
      Recommend
      CEO approval
      Business outlook

      Pros

      Training Option For Associates Going Into Tax Preparation.

      Cons

      Very Low Pay Lack Of Hours Lack Transparency and Communication Not A Stable Position If you are looking for a Receptionist Position steer away. They themselves don't even know how to train you since the company is going through some changes. A lot of miscommunication from management and district. Pay is low, Hours are low so stability isn't present. Applied to work at one location just to be moved through where they found it "appropriate" to place their employees.

      Explore other reviews about H&R Block

      5.0
      8 May 2026
      Tax associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great coworkers in the office

      Cons

      Low volume of tax returns

      3.0
      23 Jun 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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