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      H&R Block

      Engaged employer

      H&R Block reviews

      Client Service Professional - Client Services Professional and Receptionist H&R Block Employee Review

      4.0
      26 Jan 2016
      Client services professional and receptionist
      Recommend
      CEO approval
      Business outlook

      Pros

      Working for this company helps me to reconnect with the public and help people to feel they are a important by answering the many questions they have about preparing their taxes. The Tax preparers are very knowledgeable about what it takes to prepare taxes correctly. Everyone is a team player which is very important

      Cons

      The only con for me is my position is only part-time and seasonable.

      Explore other reviews about H&R Block

      5.0
      8 Jun 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility, career growth, compensation, and coworkers

      Cons

      Benefits, workload, and health care plan

      2.0
      3 Jul 2026
      Manager & district recruiter
      Recommend
      CEO approval
      Business outlook

      Pros

      Very immersive, has potential to be a rewarding stable career…

      Cons

      …but there are too many gaps in the funnel & the communication between the companies we partner with to the systems being used. The daily data is one business day behind- causing missed deadlines due to tech issues yet management will still use that data, making it inaccurate in real time, The training is a very mediocre Salesforce program. AI has become the go to this season, Leadership isn’t what it used to be.

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