Left because of management - Senior Tax Analyst H&R Block Employee Review

Aggressive and threatening emails that put everyone in distress Negative leadership style Low starting pay When first hired there was no upfront assistance most of the time but that did improve Expected clients to only send docs through the Myblock app at one point, when a lot of the clients that came in barely knew how to use their phones. Have to sit through the ID.me stuff when people need IP pins and walk them through Focus on upselling instead of doing the taxes correctly. Too much workplace drama that didn't get handled correctly Retail tax office, I think the respect is lost in the format. People complaining to get discounts etc.