Disappointing Experience - Associate Account Manager HUB International Employee Review

2.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule Good benefits Quality client work

Cons

No hands on training Lack of leadership in office Low pay based on book of business Do not confide in HR for any personal reason

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HUB International Response
3mo
Thank you for taking the time to share your experience. We're sorry to hear that your time with HUB did not meet your expectations, and we take feedback like this seriously. We recognize that onboarding, leadership support, and compensation are critical to employee success, and your comments remind us that there is always room to improve in these areas. We are actively investing in the development of our people and the strengthening of our internal processes, and we regret that was not your experience. We wish you well in your next chapter.

Explore other reviews about HUB International

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

good environment, flexible schedules, everything you need is well organized and typically easy to find, my job allows me to interact with a lot of different people

Cons

this is a desk/office job - but can work from home some days

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HUB International Response
1mo
Thank you so much for sharing this! We love hearing that the environment, flexibility, and organization have made a great impression in your first year. It sounds like the variety of people you get to work with every day is a real highlight, and that's something we think makes HUB a special place to be. We're glad you're here and look forward to seeing you grow with us!
2.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

2
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HUB International Response
3w
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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