Company Awareness Needed - Insurance Agent HUB International Employee Review

1.0
26 May 2017
Recommend
CEO approval
Business outlook

Pros

Still trying to figure this out after years. Most of the people are great people to work with and I wish I had better things to say about Hub.

Cons

Mountain States Region The company is top heavy with management while the local offices struggle to keep account managers. The amount of work expected of the account managers is unreasonable. When concerns are given to management they push them aside and do nothing. Because of the lack of respect by management there is no respect of management. There is a bunch of dead weight in management and because of the "Good Old Boy" system nothing will ever be done. Hub brags about all the resources that we have. If you are located in certain offices you get to use the resources otherwise you are struggling to keep up with the local agencies that you are competing with. There is absolutely no training and they are setting up all their employees to fail hence the high turnover. Technology is awful - none of the systems that they use integrate with each other - everything is based on the hedge fund and who profits. Corporate dictates who we can do business with because of contracts and incentives. They do not care about the client needs or relationships with our clients - it all comes down to the bottom line. However, if you party with management you will not be held accountable for anything. The benefits package is terrible. For a company that is pushing voluntary benefits on their clients they offer the worst products to their own employees.

Explore other reviews about HUB International

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Employee oriented, easy to advance

Cons

Office not very well maintained and outdated

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HUB International Response
3d
Thank you so much for the great review! We're thrilled to hear that you find HUB employee-oriented and that you've had opportunities to grow in your career here, that's exactly the kind of environment we strive to build. We also appreciate you flagging the office maintenance concerns. We'll make sure that feedback gets to the right team so we can look into it. Thanks again for being part of HUB!
2.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

2
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HUB International Response
3w
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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