Pros
The salary, paid holidays, some pleasant people
Cons
The beginning of the end was probably when the British bought Yellowbook. The company's fate is tied to the dying phone book, no matter how hard it tries otherwise. When the phone book goes, so will hibu. Sales reps don't understand the websites they are selling, and they gave the copywriters little useful information with which to write the sites. Copywriters then had to resort to the same generic clichés on each page, writing cookie-cutter sites. trying to meet a production quota. No job security - they overhired, then laid most people off when they still lost money. To save money, the company outsourced, both to online freelancers and overseas, with a resulting drop in quality. The Web content is now being written in India.