A Company of Over Promise and Under Deliver! Take care of the good and reliable employees or they will leave you! - Client Services Consultant Hibu Employee Review

3.0
13 Jun 2014
Recommend
CEO approval
Business outlook

Pros

Building relationships/partnerships with clients. Providing a multi-media suite of both online and offline marketing tools to help SMB's grow there business. Company is trying to make positive changes to help company image, reps and management. If you can maintain a positive attitude,keep to yourself, work extra hours to take care of every client beyond the sale you will do ok.

Cons

Ongoing changes and services to keep up with the times are sometimes rolled out in a very disorganized manner. Most of the newer digital online marketing products sold to clients are outsourced and clients are not getting what they have paid for. For others the Management style was based on fear and Micro Managing. Huge turnover. Reps who were doing there job well and exceeding expectations treated the same as others who were not. Reps spending to much time trying to put out fires from outsourced products when reps should be out in the field meeting Business Owners. Revenue accounts with long term relationships from top reps(some over 10 years) given away to new reps.

Explore other reviews about Hibu

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

reat place to work! They truly care about their employees and create an environment where people feel supported and valued. The managers are amazing—they encourage you, challenge you, and push you every day to grow and succeed. It’s a team that genuinely wants to see you win.

Cons

I would recommend doing a little more research and qualification before passing leads over to the reps. Some leads are labeled as ‘hot,’ but after speaking with them, they often don’t have the urgency, need, or buying intent expected. A stronger qualification process would help the sales team focus their time on opportunities that are truly ready to move forward.

2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

autonomy, product is seemingly good

Cons

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

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