Remote work options but lacking in benefits and pay - Customer Service Representative Highmark Health Employee Review

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote capabilities, 4 weeks PTO

Cons

Health insurance coverage is not great for working for the insurance company, $1600 copayment for inpatient hospital stay wasn’t expecting that. Pay isn’t great, leadership doesn’t move and isn’t the more proactive

Explore other reviews about Highmark Health

5.0
2 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and work life balance

Cons

Slow to make progressive change

3.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some teams are family Great organizational vision. Great works in the community

Cons

You end up feeling like you are nothing but something to be consumed. Leadership refered to employees as "resources" Annual survey that was used as a weapon against any teams that gave less than 5s.

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