Great company but shame about certain franchisee owning groups - General Manager Holiday Inn Employee Review

2.0
8 Jul 2015
Recommend
CEO approval
Business outlook

Pros

Part of IHG and if the hotel is owned and/or managed by IHG, then you're in luck. Great career opportunities, lots of development on offer for the right people. Pay is always a challenge in this industry until you make it up to higher management level. Good bonus/incentive schemes on offer

Cons

If you end up working for certain franchisee owning groups like Cairn Hotels in the UK, then don't bother even applying for. No rewards or recognition for hard work not even a thank you. No opportunities or development plan in place. No bonus is offered as the owners feel 'I'm paying you to do a job, why should I pay you a bonus for achieving or exceeding targets'. Shame that IHG does not have a control or say in what the owners can do to their employees. In my case, the owners even lied openly to change targets, played staff against staff to create hate and unhealthy competition between staff, never offered any reviews and to make it worse, they get away with it. They are well known for their unprofessional ways but because they are growing as a franchisee group, even IHG turns a blind eye to what happens to their staff. Real shame b

Explore other reviews about Holiday Inn

5.0
28 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great team and atmosphere loved coming to work everyday

Cons

Older properties always something happening

4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company discount was good, culture

Cons

Too many rooms on the board for the amount of time expected

See reviews by: Helpful|Rating|Date|All