Inconsistent or no hours - Health Care Professional Home Instead Employee Review

3.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

You will become very attached to your beautiful clients.

Cons

Petrol not paid for first 10 miles, lots of carers doing only 1 call a day, so no reimbursement. Inconsistent hours zero contracts. Very few Care pros go into the office due to the ackward atmosphere, made to feel Uncomfortable by office staff. All office staff were previous carers so they think they can run a business, fact is carers are leaving. Apart from online training no real training given, shadow call with the client then your on your own. Numerous carers leaving straight after 2 welcome/training sessions. Seen to have their selected few that have regular hours. You can have a call at 8am the nothing until 4.30pm. Carers tell their clients to ring the office and say they don’t want any new staff and get away with it. Refer to new starters as newbies. Nothing remains confidential in the office as they all go on their night out and discuss care pros.

Explore other reviews about Home Instead

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, no cap on OT, great work life balance

Cons

None for me personally. I really do enjoy working for my company.

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Best Home Health company. They really care about their employees. They go the extra mile not just for all clients, but all the employees also. I highly recommend them for employment as well as home Health care for your family members.

Cons

The pay is on the lower end if you are not a Tier 3 or 4 level expertise. However, it is not a problem. They will train Tier 1 & 2 employees to level up to Tier 3 and 4.

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