Not worth the effort - Anonymous employee Home Instead Employee Review

1.0
26 Jun 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Getting to know your client and knowing they are being taken care of correctly is awesome. Making your own schedule is pretty good, too. If you get lost getting to a client, call the office and they will help you out with directions while letting the client know you're on the way.

Cons

The pay is horrible. A 24 hour shift gets you paid $144. That means $6 per hour!!! Not only do you have to deal with constant calls about taking more shifts or other shifts being cancelled, but you have to remember you can say no. Being sent to a home with two clients and only getting paid for taking care of one is just not fair. This is non medical care, but you are basically doing CNA work with no certification and half the pay!

Explore other reviews about Home Instead

5.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, meeting new people and providing for a need for a loved one

Cons

The cost of the health insurance is expensive.

1.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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