employer cover photo
employer logo
employer logo

HotelTonight

Acquired by Airbnb

Is this your company?

Poor management - CX Associate HotelTonight Employee Review

1.0
17 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Good coworkers, fun environment with fellow employees, benefits

Cons

Unfair and inaccurate metrics. You spend 70% doing tasks that are not counted towards productivity. No time to learn as you get fired within 2 months.

Explore other reviews about HotelTonight

5.0
7 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Great culture and people to work wiith

Cons

Compensation for certain roles could be improved

avatar
HotelTonight Response
7y
Thanks so much for taking the time to let us know your thoughts! We're proud of the culture we've built and are glad to hear it's resonated with you.
5.0
3 Feb 2015
Recommend
CEO approval
Business outlook

Pros

In my time with Hotel Tonight, I was able to get a lot of hands on experience. I was able to come up with User Experience (UX) concepts and User Interface (UI) designs and get direct feedback from the product team and management. As a designer, I wore many hats as I assisted with iOS, Android, and tablet designs. I was able to collaborate with the designers from the product team as well as the programmers. In my previous experiences working with design studios, most of my designs existed solely as concepts and rarely saw the light of day. At HT, I was able to come up with design concepts, collaborate, iterate, and saw most of it "ship" out the door in the form of actual app release updates (all relatively quickly I might add!)

Cons

I found the people at HT to be very friendly and didn't find anyone to be difficult to work with. HT recognize they need more design leadership and are making hires to address those needs. As an employer, I found them to be very flexible and accommodating. As a designer, I was occasionally at odds with the projects they chose to pursue for the quarter. Their approach sometimes feel too piecemeal and fragmented. While I appreciate the needs and goals of their business, to say it succinctly "good design is good business."

avatar
HotelTonight Response
11y
Thank you very much for your feedback. Design is a huge part of the HotelTonight culture and a key priority (my first job was doing Photoshop design work, in fact). We will definitely continue to balance our business needs with our goal of shipping amazing product experiences. I appreciate you bringing this to our attention.
See reviews by: Helpful|Rating|Date|All