9y
Hi there, thanks for being part of our technical support team--your team is so critical to our growth and our customer's success, so I deeply appreciate it. Sorry to hear that management is all over the place--in your specific case, I'd love to understand if you feel we (the management team) are all over the place in decision-making or if you're having a specific challenge with manager direction and leadership on your team. Both are obviously concerning in different ways, so if you have any interest in chatting about it, let me know--would love to hear context on how we can improve from your perspective. Most importantly, thank you for sharing your take and for working at HubSpot each day, we're lucky to have you. -Katie