HubSpot Reviews | Glassdoor.co.uk

HubSpot Reviews

Updated 17 April 2019
792 reviews

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4.7
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HubSpot CEO & Founder Brian Halligan
Brian Halligan
675 Ratings

Employee Reviews

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Pros
  • "Great work-life balance, no pressure if you feel like taking a day off or working from home" (in 46 reviews)

  • "Being able to pop out for appointments or work from home when my baby is sick without any stress or hassle is worth more than any amount of free food" (in 33 reviews)

Cons
  • "Work life balance sometimes strained due to project deadlines" (in 49 reviews)

  • "With growth comes growing pains" (in 31 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (21)

    "Still great after 4+ years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA (US)
    Current Employee - Anonymous Employee in Cambridge, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than 3 years)

    Pros

    I've been at HubSpot now for almost 4 years and there's nowhere else I've even thought about working in that time. Why? HubSpot is a great place to work. I feel like I'm valued. I have a lot of autonomy in how and when and where I work. I feel strongly about the mission of the company. All in all, I'm extremely happy here.

    Cons

    As the company grows, scaling communication and decision making becomes more difficult. Luckily, it's something that's top of mind for many people who are working to make communication easier and better.

    HubSpot Response

    11 Jun 2018 – Chief People Officer

    Thanks for spending 4+ years with us and for your kind review--I'm super grateful to you for sharing it. I agree with you on scaling communication and decision making--my hope is that the investments... More


  2. "Excellent Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HubSpot part-time

    Pros

    Excellent people, good culture, treat employees well.

    Cons

    Culture can be a little full on at times.

    HubSpot Response

    5 Apr 2019 – Chief People Officer

    Thanks so much for the feedback and glad to hear you think folks are treated well. Our culture can indeed be a bit full on at times, thanks for your honesty there and for your help growing HubSpot... More

  3. Helpful (1)

    "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at HubSpot full-time

    Pros

    Good pay + perks, interesting technical problems, excellent colleagues.

    Cons

    Culture is very positive/gung ho - can be a little much at times.

    HubSpot Response

    5 Apr 2019 – Chief People Officer

    Thanks for the feedback, not sure how this got lost in the shuffle, but I'm so sorry for the delay in responding. Really appreciate your callout on pay and perks, but also the technical... More


  4. "Great company that enables its employees to get things done"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - International Payroll Manager in Cambridge, MA (US)
    Current Employee - International Payroll Manager in Cambridge, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than a year)

    Pros

    The transparent culture allows collaboration and engagement from all levels

    Cons

    If you are looking to be complacent this might not be the place for you. Continued improvement is encouraged and the pace of work comes at you fast.


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in Cambridge, MA (US)
    Current Employee - Finance in Cambridge, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time

    Pros

    culture, senior management, work-life and pay are all great

    Cons

    fast growing - probably not for everyone

    Advice to Management

    keep up the great work!


  6. "Solid technical stack. Unparalleled culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Cambridge, MA (US)
    Current Employee - Senior Software Engineer in Cambridge, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than a year)

    Pros

    - Insane focus on culture, in the best way possible
    - Standard front end tech stack with huge focus on internal tooling
    - Small autonomous teams yet lots of cross team collaboration and core internal teams that allow for sharing of key functionality
    - Great compensation and focus on career growth
    - Amazing leadership that actually cares
    - Cool product with lots of opportunities for career making projects
    - Chance to travel abroad for work

    Cons

    - Weak 401k match
    - May sometimes be placed in isolated buildings away from the rest of the department

    Advice to Management

    Bring back the berries! No, seriously, it's going great, keep up the good work.


  7. "Great place to work overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Dublin, Co. Dublin (Ireland)
    Current Employee - Software Engineer in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (Less than a year)

    Pros

    Free food, great culture in most teams, great people

    Cons

    Pay raises and promotions are often related to time spent in the company, not employees performance.

    Advice to Management

    Compensation reviews should take into account the employees perfomance.

  8. "Great training and a boost on your resume."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Intern
    Former Employee - Marketing Intern

    I worked at HubSpot full-time

    Pros

    -Great office culture
    -Chance to do independent research or projects for other departments
    -Awesome managers
    -Open floor plan layout

    Cons

    -A bit gossipy
    -Many of the staff have never worked anywhere else
    -Favor sales team heavily


  9. "Growing better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Sydney (Australia)
    Current Employee - Sales in Sydney (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (Less than a year)

    Pros

    When you join a business and go through your training/ onboarding regularly you are fed the cliches around how great the company is. HubSpot is genuinely an environment full of heart, passionate and bright humans and a vision that is so inspiring. Transparency and customer centricity are truly at the center of everything the business does.
    No day is ever the same, change is the norm and even within this fast-paced environment, all Hubspotters are along for the ride.
    Its a place to join if you want to work hard, succeed and be fairly recognized and rewarded.

    Cons

    We have so many acronyms, and for anyone new, there's a lot to take in. We are provided thorough, in-depth training which helps navigate any ambiguity around this.

    Advice to Management

    Keep doing what you are doing, it's working! Continue to maintain the transparency, the humanistic leadership and the constant connection to our customer. It's rare that your CEO and leaders have a direct and regular touch point to an end customer/ user.

    HubSpot Response

    5 Apr 2019 – Chief People Officer

    No day is ever the same is right! Thanks for your feedback and for helping SydSpot grow better-you all are doing incredible work. I would agree with you on acronyms, we used to do a better job... More


  10. Helpful (3)

    "Great and continually improving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Cambridge, MA (US)
    Current Employee - Marketing in Cambridge, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than 5 years)

    Pros

    They care about employees as people, not just part of a balance sheet. They are transparent when something isn't working and how they are going to fix it. People care about their work and their colleagues. People are respectful of one another. I've also had many meetings with our CEO, CTO, CMO, COO, and none of them acted too busy to meet with me even though I am not an executive. They're very present and engaged no matter what your title is.

    Cons

    As it's gotten bigger, it has gotten more bureaucratic in terms of the pace of decision-making and the hoops you have to go through to get something done. The pace is still often quite high in terms of projects and deadlines, though. That can be good and bad. It's not boring since it's a high pace, but can be hard to meet the demands of a high-pace environment when there's more hoops to jump through than before, when the company was smaller.

    Advice to Management

    Extend your paid parental leave. The current flexibility is great for all employees, but extending more time on paid parental leave is still sorely needed.