Great place to work. Seriously. - Customer Success Manager HubSpot Employee Review

5.0
20 Sept 2017
Recommend
CEO approval
Business outlook

Pros

There's a reason HubSpot keeps winning best place to work awards. It really is a great place to be. The company truly cares about the wellbeing of their employees and shows that through great benefits and perks, transparency with employees on the direction of the company, and a strong management team. There's a culture here where, no matter your role, if you have something to say, your voice will be heard. The people working here are consistently whip-smart, super hard working and generally fun to be around. Come for the free candy wall, stay for a great career. Benefits include: Tuition reimbursement Unlimited vacation Free books Stocked kitchen Waffle Wednesday Dog-Friendly office Regular team outings Flexible work culture And of course, the CANDY WALL! (my favorite)

Cons

As we become a bigger company, we're going through the growing pains of a scale up. On the upside, everyone's aware and making an effort to create simplicity in all processes.

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HubSpot Response
8y
Thanks for taking the time to write this up, and for calling out flexible work culture and of course..the candy wall. One of the things I love about this review is that you call out that people's voices are really heard and prioritized , it means a lot to me that you feel that way. On the cons, I agree with you on the continued need for simplicity in what we do, and the need to continue to beat the drum on the long-term view--lots of work to be done, but I hope we make you proud with how we get there. Thanks for all you do and for writing this up! -Katie

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Cons

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Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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