Managers need greater compensation - Assistant Front Office Manager Hyatt Employee Review

2.0
23 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Depending on the hotel you can have a really fun team to work with. The travel benefits and opportunities for transfers are great.

Cons

Want a poor salary combined with equally awful hours? Then Hyatt is the company for you! Managers are worked like dogs and when I transferred after my second hotel I was offered a lower wage than I had been making before. I tried to negotiate, but was in a bad position to do so. Then at my next hotel I received a great review combined with a 2% raise. I was working until 2 am last night, spent many nights dealing with screaming upset guests, medical emergencies and had to evict people a couple times. I've was called every insult under the sun by drunk people and getting a raise comparable to inflation was the last stray. Goodbye Hyatt, I've been gone a year and don't miss you.

Explore other reviews about Hyatt

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Steady full-time income and consistent work schedule available

Cons

Physically exhausting work over long daily shifts

4.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Fair pay, decent PTO, can be a very flexible work environment if you have a caring leader. Hospitality is a fun industry that tends to attract interesting people--ability to travel and work with diverse cultures is great.

Cons

Constant reorganization/restructuring post-COVID, and growth that outpaced scalable infrastructure. Some long-time employees very set in their ways, can be hard to make meaningful impacts on ways of working even when the org has changed on paper.

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