Never Become an Events Concierge at Hyatt Regency Chicago! - Event Concierge Hyatt Employee Review

2.0
10 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Great benefits, and there were some newer leaders who I enjoyed working with. I was able to build good relationships with other departments in a short amount of time. I enjoyed working with the clients and learning new things.

Cons

What I learned working as an Event Concierge at the Hyatt Regency Chicago was that my position was not a respected one. The managers speak to you any kind of way, and you are expected to do things that are surely not a part of your job. I felt demeaned and the office culture was brutal at times. People lying and gossiping, including managers. When I spoke to them about how things were, it was evident that nothing would change. I cannot recommend anyone apply for the Events Concierge position.

Explore other reviews about Hyatt

5.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good pay Professional area Compassionate, yet professional management Amazing location Accommodation provided for 1-2 months

Cons

Housing is unaffordable in the town

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great management Awesome hotel benefits No mircomanagement Great remote experience

Cons

Mass layoffs was a huge issue as that is why I am no longer with the company.

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