Poor Management - Senior Account Executive Insight Employee Review

1.0
26 May 2014
Recommend
CEO approval
Business outlook

Pros

Training around sales and that is the ONLY positive thing.

Cons

Poor management with no direction what so ever. They keep handing out promo leaflets to call from. One day you are calling to sell HP printer and tell the client why HP is better than other, the next day you have to call the same client again and sell Epson or Dell and advise that why it is better than others. They have hard time paying commission to their sales guys. You dont get any support from management. Within the last 2 years (2012-2014), more than 100 people have resigned due to poor management from their UK office. They micro-manage and do not let you sell your own way. You know your clients better, but they treat you like a kid. If you pickup recent data about the growth of tech companies, Insight graph is going down. Its a shame to see a good company being mis-managed. They have let very good people go and have changed their way of operation from solution selling to call centre.

Explore other reviews about Insight

5.0
28 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Best culture. Great place to work where people genuinely care about you and your career. Exciting time of transformation!

Cons

N/A, for me there are none

2.0
18 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Decent healthcare, with an onsite doctor if you are close enough Reasonable PTO, plus extra mental health days, as well as sick time Have employee assistance program

Cons

Everything else. The infrastructure team is considered and treated as the black sheep. WE are not included in company-wide initiative or get togethers. (Yes, they have performative inclusion, but try being the only tech support in a room full of Sales) The salary is horrific. Entry level starts ok, but then they flood you with additional responsibilities outside of your pay grade and then never actually pay you what you are worth. How it happens—Starting at a lower position and then being promoted to a title that no longer exists, so you'll keep your old title and just get new and more responsibilities. Then, they cap your salary at the lower position's top, and you have no way to advocate because you aren't "really" in that title. Then they will slowly erode the entire client base by making idiotic client promises that cannot be filled without intensive work, which all goes to a different team, and yours is phased out. All while they are stating we have great job security. 5 Layoffs/RIFs/Silent Termination waves in 6 years Removal of whole teams that support infrastructure, with no replacement—for example, axing the ENTIRE Quality Control team and having no replacement force, just telling individual teams to figure it out.

3
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