Horrible company with no morals - Financial Service Representative (FSR) Insight Employee Review

1.0
2 Jun 2025
Recommend
CEO approval
Business outlook

Pros

They offer PTO and sick time. That’s literally the only good thing about them lol

Cons

They only care about profit. They actively lay off as many US teammates as possible so they can replace them with works from the Philippines. They CONSISTENTLY break compliance regulations and contracts agreements with clients. If a client has a contract that can only be worked by a US teammate they disregard it and have teammates from the Philippines work on projects AGAINST the wishes/regulations that the client has in place. Finance is awful and upper management will harass you verbally (sexual harassment). Promotions are only given to teammates that have unprofessional relationships with their managers and not on merit. Worse company ever. CEO is corrupt and doesn’t care about human beings. Please stay away.

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Insight Response
12mo
Thank you for taking the time to share your experience. We are deeply concerned by the serious issues you have raised. We take allegations of harassment, unprofessional conduct, and retaliation extremely seriously, as they are in direct violation of our company policies. We have a zero-tolerance policy for such behavior. We strongly encourage you to report your experience through human resources or anonymously through our ethics hotline so we can conduct a thorough investigation. Similarly, the claim that we are breaking compliance regulations and client contracts is alarming. Breaches of this nature are contrary to our core principles and business agreements. We urge you to provide specific details through our confidential channels so we can take immediate action. We acknowledge your concerns regarding organizational changes. We are continuously evolving to meet our clients' needs, and we regret the impact these strategic decisions can have on our valued team members. We are committed to improving how we manage and communicate these changes.

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5.0
28 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Best culture. Great place to work where people genuinely care about you and your career. Exciting time of transformation!

Cons

N/A, for me there are none

2.0
18 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Decent healthcare, with an onsite doctor if you are close enough Reasonable PTO, plus extra mental health days, as well as sick time Have employee assistance program

Cons

Everything else. The infrastructure team is considered and treated as the black sheep. WE are not included in company-wide initiative or get togethers. (Yes, they have performative inclusion, but try being the only tech support in a room full of Sales) The salary is horrific. Entry level starts ok, but then they flood you with additional responsibilities outside of your pay grade and then never actually pay you what you are worth. How it happens—Starting at a lower position and then being promoted to a title that no longer exists, so you'll keep your old title and just get new and more responsibilities. Then, they cap your salary at the lower position's top, and you have no way to advocate because you aren't "really" in that title. Then they will slowly erode the entire client base by making idiotic client promises that cannot be filled without intensive work, which all goes to a different team, and yours is phased out. All while they are stating we have great job security. 5 Layoffs/RIFs/Silent Termination waves in 6 years Removal of whole teams that support infrastructure, with no replacement—for example, axing the ENTIRE Quality Control team and having no replacement force, just telling individual teams to figure it out.

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