Duel Store directors/market directors makes unbalanced work place - Assistant Manager J. Crew Employee Review

3.0
21 Apr 2017
Recommend
CEO approval
Business outlook

Pros

J.Crew has the ability to be a fun place to work we lead by the right people. Benefits are great for full time and of course the discount is an added plus.

Cons

Store directors need to be managed especially store directors that are ALSO market directors. Unfortunately this duel title leave the home store of the Market director neglected or all of the responsibility lands on the shoulders of the assistant manager. For stores in this situation there feels as if there is no safe place to voice concerns. Wish regional directors were around more in these store so they knew what was really happening.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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