J. Crew Reviews

Updated Oct 16, 2021

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Found 3,262 of over 3,346 reviews

3.9
72%
Recommend to a Friend
73%
Approve of CEO
J. Crew CEO Libby Wadle
Libby Wadle
55 Ratings
Pros
  • "Awesome employees and great discount(in 292 reviews)

  • "The employee discount is wonderful(in 291 reviews)

  • Cons
  • "Sometimes few hrs but I’m part time(in 100 reviews)

  • "At the time I worked there you had on-call shifts, which could be a bit irritating(in 81 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, less than 1 year

      great loved it

      Mar 3, 2021 - Sales Assistant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great culture. great team and flexible as a student

      Cons

      nothing it was great as a student job

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    2. 4.0
      Former Employee, more than 1 year

      Good company

      Aug 26, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Rest of the colleagues and managers are nice

      Cons

      Not much on cons that I remember

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    3. 4.0
      Former Employee, more than 5 years

      enjoyed working at jcrew

      Jul 3, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      work life balance, great pto

      Cons

      little room for growth, felt stuck

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    4. 3.0
      Former Employee

      Sales Associate underpaid

      Jul 10, 2021 - Sales Associate in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      learning business, training opportunities, nice clothes

      Cons

      low pay, hard work, long hours

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    5. 3.0
      Former Employee, more than 1 year

      It was an okay part time job

      May 3, 2021 - Sales Associate in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I liked the discounts and the job was revelatively easy.

      Cons

      Bad pay, terrible management, and very unorganized.

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    6. 5.0
      Former Employee, more than 1 year

      Great experience

      Feb 26, 2021 - Sales Associate in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly team, nice uniform, nice location

      Cons

      closing shift is quite late- 8pm

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    7. 3.0
      Former Employee

      Okay

      Feb 11, 2021 - Sales Associate in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible working hours to fit in with studies

      Cons

      Late closures meant often not leaving until 11pm

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    8. 5.0
      Former Employee, more than 3 years

      Great Company and Benefits

      Jan 9, 2021 - Facilities Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary and great benefits

      Cons

      Continuous changes of direction and CEO

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    9. 3.0
      Former Employee, more than 5 years

      Needs to find its way again

      Nov 5, 2020 - Visual Merchandising Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      a great team of people to work alongside

      Cons

      lack of senior leadership and clear direction

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    10. 5.0
      Former Employee, more than 5 years

      Great company

      Oct 13, 2020 - Stylist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing discounts, family feel, good quality product

      Cons

      Poor communication between US and UK

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    Viewing 1 - 10 of 3,262 Reviews

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