Company is not what it used to be - Assistant Manager J. Crew Employee Review

2.0
17 Oct 2018
Recommend
CEO approval
Business outlook

Pros

- Great discount - Was given the opportunity to move up into a management position from sales associate

Cons

- Planned to close my store and did not care about job placement for those losing their jobs - decided 3 days before store closing that they were keeping store open and expected everyone to stay - company doesn't care about smaller locations - my location has been without a store director or any help for too long especially right before holiday season - some sales associates are paid more than assistant managers

Explore other reviews about J. Crew

5.0
21 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Good base of customers to work with.

Cons

Small store with low hours to give.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

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