Fun job with great training, although low pay - Sales Associate J. Crew Employee Review

4.0
15 Apr 2013
Recommend
CEO approval
Business outlook

Pros

They really have implemented an amazing 'sales associate' training program. I had worked in sales before, but after 15-20 hours of paid training, you gain a deep understanding of the product you're selling, and a number of extremely transferable sales skills. The company also clearly wants frequent feedback from the employees, and the managers at the store I worked at definitely had my back. I felt valued as an employee.

Cons

Pays not great. Otherwise pretty good work environment. I only left because I was going back to school.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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