A great place to work for a side job if you're a student or shop the clothes a lot. - Associate Store Manager J. Crew Employee Review

4.0
31 Mar 2014
Recommend
CEO approval
Business outlook

Pros

The company offers a good discount on clothing. They have an in-depth training program that makes associates feel comfortable before their first day on the sales floor. Implement a lot of contests for those who are the most customer centric and offer the best service on a regular basis.

Cons

Seems to be a high turnover for associates and a pretty stagnant culture for management. It can be tough when the reality is the customer is always right.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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