A great place to work for a side job if you're a student or shop the clothes a lot. - Associate Store Manager J. Crew Employee Review

4.0
31 Mar 2014
Recommend
CEO approval
Business outlook

Pros

The company offers a good discount on clothing. They have an in-depth training program that makes associates feel comfortable before their first day on the sales floor. Implement a lot of contests for those who are the most customer centric and offer the best service on a regular basis.

Cons

Seems to be a high turnover for associates and a pretty stagnant culture for management. It can be tough when the reality is the customer is always right.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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