J Crew Factory - Sales Associate J. Crew Employee Review

3.0
9 Jul 2010
Recommend
CEO approval
Business outlook

Pros

Supportive team of managers. Good discount, if the clothes are your style. A very busy store= a decent amount of part time hours if you are a hard worker.

Cons

As an associate, the sales we have in the store sometimes make it difficult to reach daily goals on a slow day. They are, however, great for the customers and most often the reason they came to the store in the first place.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

2
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