I have never felt so abused and worthless to a company before. - Visual Merchandising Assistant, Part-Time Sales/Support J. Crew Employee Review

1.0
20 Apr 2015
Recommend
CEO approval
Business outlook

Pros

Good discount incentives, fellow associates and a handful of managers are awesomely fun.

Cons

Terribly ineffective management, I.e. Lack of communication between managers, passive aggressive, condescending hostility from managers toward associates and no accountability for managers. They give you the run around when you try to negotiate your availability or pursuing other opportunities such as transferring to another store or another position.

Explore other reviews about J. Crew

5.0
21 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Good base of customers to work with.

Cons

Small store with low hours to give.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

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