Store Manager - Store Director J. Crew Employee Review

1.0
23 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Beautiful clothing, it's nice to sell a style that you love. Great client program (although commission program does not support the level of work involved), you get to connect deeply with your client base.

Cons

Let me count the ways..... Quality doesn't match value for the goods. District managers are power righteous. CEO is BLIND to what really goes on. Completely rigged store visits. Given scripts to speak to and teams flown in night prior to CEO visit. So he sees a false image of what a store actually is or how they operate or their actual performance and opinions.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

4
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