Getting tired of disorganization and lack of consideration - Retail Sales Associate J. Crew Employee Review

2.0
3 Jul 2025
Recommend
CEO approval
Business outlook

Pros

-Nice customers, most shifts go by fast -Coworkers are welcoming and for the most part easy to get along with - Cute clothes + chances to get superlatives for free product -We still offer a discount for fire victims so it's nice to still be able to help them out

Cons

-Management is very disorganized; they forget when you ask for time off, and there doesn't seem to be proper communication between the store manager and the other managers -They cut hours with no notice even when they promise to give you notice, making some months stressful and leave you scrambling to find another part-time job. - Some of the coworkers are inconsiderate of personal space and volume; I've had many breaks disrupted by people being loud and listening to videos on their phones loudly without headphones. - There's no room for growth - Sometimes it seems like the managers care more about numbers than the customers. Some of the managers are immature at times and rub customers the wrong way.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

2
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